Business
How to Read Your Company's Electricity Bill and Tell Whether Solar Makes Sense
A company's electricity bill looks like a household's only on the surface. Behind the kilowatt-hour figure there is a voltage level that changes the price, a solidarity levy that some users pay and others do not, the difference between a regulated and an unregulated user and, often, a reactive-energy line that a home never has. The effective price per kWh comes out of those lines: it is the price the solar plant stops paying and therefore the number that weighs most on the return. The general guide to reading the bill covers the basics; this one deals with what changes when the customer is a company and with what to ask the retailer for before accepting a quote.
18 min read Published on
In short
To know whether solar suits a company, the bill must yield five facts: twelve months of consumption in kWh, the voltage level of the connection, whether it pays the solidarity levy (20% of the cost of service for a commercial user; an industrial user has not paid it since 2012 if its main activity is listed in Decreto 2860 de 2013 and it has applied for the exemption), whether it is a regulated or unregulated user (a boundary of 0.1 MW of demand or 55 MWh a month) and whether the meter records reactive energy. From them you calculate the effective price —the value of the energy divided by the kWh— and find out how much of the consumption happens when the sun is up. A kWh that the plant produces and the company uses at that moment avoids the full unit cost and the levy, if there is one; the fixed charge does not go down.
Key points
- The price that matters for solar is not a published tariff but the effective price on the bill itself: the value of the energy, with the levy if there is one, divided by the kWh of the period.
- The voltage level of the connection (1 to 4) decides which distribution charges are paid: a user connected at a higher level does not pay those of the lower levels.
- A commercial user pays a levy of 20% of the cost of service. An industrial user has not paid it since 2012 if its main activity is listed in Decreto 2860 de 2013 and it has asked its retailer for the exemption: it is not applied automatically.
- That exemption is under review: the Finance Ministry published draft decrees in August 2025 and July 2026 and, as of 1 October 2026, a bill to abolish it was on record in the Senate. Evaluate the project with and without it.
- An unregulated user is one who exceeds 0.1 MW of demand or 55 MWh a month at one delivery point; its bill follows the supply contract, not the regulated unit cost.
- Power-factor limits (0.90 inductive; 0.90, 0.95 or 0.98 capacitive depending on the level) trigger a reactive-energy charge when exceeded, and a solar plant changes the ratio between reactive and active energy: measure it before installing.
- Solar removes the energy the company uses at the moment of production with all its components; the fixed charge per bill and the items unrelated to energy do not change. For a company, self-consumption weighs more than surplus.
What a company's bill has to tell you
For a household, two data points are enough: consumption in kWh and the price per kWh. For a company they remain the base, but four others appear around them and move the result, and none is an accounting detail: each one changes the price of the kWh the plant is going to replace.
Before talking to an installer, have these on the table, taken from the bill or requested from the retailer.
- User class, commercial or industrial, and whether the bill carries a solidarity-levy line.
- Voltage level of the connection (1, 2, 3 or 4) and, at level 1, who owns the transformer.
- Consumption in kWh for the last twelve months, not just one, and whether each reading was actual or estimated.
- Billed value of the energy, separated from the fixed charge, reactive energy and items unrelated to energy.
- User type: regulated, on the unit-cost tariff, or unregulated, on a negotiated price.
- If the meter records hourly, the consumption profile: it shows how much is used while the sun is up.
How the price per kWh is built for a regulated user
A regulated user pays the unit cost of service, the CU defined by Resolución CREG 119 de 2007. It has two parts: a variable component, in pesos per kWh, and a fixed component, in pesos per bill. The maximum cost of a period is consumption multiplied by the variable component, plus the fixed one.
The variable component adds up six costs: energy purchase (G), use of the National Transmission System (T), use of the distribution networks (D), the retailing margin (Cv), energy losses (PR) and constraints (R). The retailer updates it whenever any of the indices behind it accumulates a change of 3% or more, so the tariff moves several times a year.
The resolution also distinguishes between CU and tariff. The tariff is the CU to which the applicable subsidy or levy factor is applied; for a non-residential user that neither receives a subsidy nor pays the levy, the tariff equals the CU. For a commercial company, the tariff is the CU plus the surcharge.
For solar, what matters is what is avoided. A kWh the plant produces and the company uses at that moment does not go through the import meter, so it is not billed: the whole variable component stops being paid at once. What keeps being paid, even if the plant works perfectly, is the fixed component.
The voltage level and who owns the transformer
Resolución CREG 015 de 2018 classifies distribution systems by nominal voltage: level 1 is below 1 kV; level 2, from 1 kV to below 30 kV; level 3, from 30 kV to below 57.5 kV; and level 4, from 57.5 kV to below 220 kV. A shop, an office or a small business is usually at level 1, on low voltage; a plant that receives power at medium voltage and has its own transformer is usually at level 2.
The level matters because the distribution cost D accumulates up to the level at which the user is connected, under article 10 of Resolución 119: a user connected at a higher level does not pay the charges of the lower ones, and its variable component is different. That is why retailers publish the tariff by voltage level and, at level 1, usually separate the cases where the transformer belongs to the grid operator, to the user or to both.
The practical consequence is that the effective price used to evaluate solar must come from that company's own bill and not from an average tariff. Two companies with the same consumption, one at level 1 with the operator's transformer and another at level 2 with its own, do not pay the same price per kWh and do not get the same return from the same plant.
The figure appears on the bill next to the user's details; if it is missing, ask the retailer for it in writing, and ask also for the tariff notice for that level.
The 20% levy: yes for commercial, it depends for industrial
The solidarity levy is the surcharge with which certain users fund the subsidy for strata 1, 2 and 3. The rule for companies is in paragraph 2 of article 211 of the Tax Code, as worded by article 2 of Ley 1430 de 2010: 20% of the cost of providing the service for commercial users, residential users in strata 5 and 6 and industrial users. For the latter, the same rule adds that, from 2012, they are not subject to the charge, and tasks the Government with defining who an industrial user is.
That definition is in Decreto 2860 de 2013. The treatment applies to industrial electricity users whose main economic activity is registered in the RUT (the tax register) under codes 011 to 360, 581 and 411 to 439 of the DIAN activity classification. What counts is the main activity, and the exemption applies at the premises where it is carried out. A shop or an office, whose codes are not on that list, is a commercial user and pays the 20%.
The exemption is not applied by itself. The user must request it in writing from the retailer, with a RUT issued within the last thirty days and the list of NIU (user identification numbers) of the sites where the main activity takes place; the retailer has fifteen days to decide, and to keep it the user files an updated RUT every six months. The Superintendency of Residential Public Utilities restated this in its Concepto 028 de 2026. If an industrial company's bill still carries the levy line, the first check is whether that request was made.
There is a question of validity that the financial model must take into account. As of 9 October 2026 the exemption is still governed by Decreto 2860, but the Government has published two drafts to change it: in August 2025 the Finance Ministry released a draft that cut the exempt codes to 101 through 332, that is, manufacturing in the strict sense, and in July 2026 it opened for comment another draft decree that would repeal 2860 and redefine who an industrial user is. In addition, as of 1 October 2026 a bill to abolish the exemption was on record in the Senate. They are drafts, not rules, and nobody knows how they will end: the prudent reading is to evaluate an industrial company's solar project with two effective prices, with and without the levy.
It matters for solar for an arithmetic reason. For a commercial user, every kWh the plant avoids buying also avoids the added 20%, so its effective price is higher than the CU; for an exempt industrial user, the effective price is the CU and the avoided kWh is worth less. On the energy used at the moment, the effect is direct, because it is simply not billed. On surplus that is netted as an energy credit, the base on which the retailer charges the levy is a question worth putting to it in writing before signing.
Regulated or unregulated: two different bills
Resolución CREG 131 de 1998, in force since 1 January 2000, sets the boundary: an unregulated user is one who exceeds a demand of 0.1 MW or a consumption of 55 MWh a month at the same delivery point. It is the same boundary that frames the comparison in the article on how to pay for the project.
It shows on the bill. A regulated user pays the unit cost of Resolución 119, with the components described above. An unregulated user pays what its contract says: the price of the energy is negotiated, and CREG itself, when regulating the energy credit of self-generators, refers to the values agreed between the parties for these users.
For solar, the first step is to put the contract on the table: price, indexation, term and whether it provides for a minimum consumption or penalties for buying less energy. The effective price is calculated the same way, with the price actually paid per kWh. And it is worth checking whether the plant, by reducing what is bought, leaves the company below the boundary, because that can change its status.
Reactive energy and power factor
Motors, compressors, refrigeration equipment and ballasts consume, besides the active energy that does the work, inductive reactive energy. The regulation sets a limit. Under Resolución CREG 101 035 de 2024, published in the Diario Oficial on 13 February 2024, the inductive power factor of an installation must be at least 0.90, determined hourly, or per billing period if the meter does not record hourly; it is equivalent to reactive energy not exceeding 50% of active energy. The capacitive power factor must be at least 0.90 at levels 1 and 2, 0.95 at level 3 and 0.98 at level 4, equivalent to a reactive-to-active ratio of 50%, 33% and 20%, calculated over the billing period.
A user that exceeds the limits pays for the transport of excess reactive energy, under chapter 12 of Resolución CREG 015 de 2018, and the grid operator may require it to install equipment to control and measure reactive energy. On the bill it appears as a reactive-energy line or an excess reactive transport line, under whatever name each retailer uses. The absence of the line is not enough to conclude there is no problem: it may be because the meter does not measure reactive energy.
What changes with a solar plant. In daylight the plant reduces the active energy drawn from the grid, but not the reactive energy the company's equipment demands: the ratio between the two rises and with it the risk of crossing the limit. It is an effect calculated from the hourly profile and corrected, if needed, with compensation or with the inverter's ability to supply reactive power, depending on the model. It is a technical question for the installer, not a reason to drop the project. There is precedent: in 2022 CREG itself received complaints from self-generators about capacitive reactive charges, which is part of what led to the new limits.
The rules also contain a favourable provision. Decreto 929 de 2023 provides that users with small-scale self-generation from non-conventional renewable sources are exempt from reactive-energy charges (article 4, paragraph 2), and Resolución CREG 101 072 de 2025 cites it in its recitals. Before counting on it in the model, ask the retailer how it applies it on the bill: it depends on the system being an AGPE (small-scale self-generator), that is, up to 1 MW.
What solar takes off the bill and what it does not
The energy the plant produces and the company uses at that moment is not billed. All the components of that kWh —energy purchase, transmission, distribution, retailing, losses and constraints— are therefore no longer paid, along with the levy that would accompany it, if the company pays it.
Surplus follows another rule. For an AGPE using renewable sources, up to 1 MW, Resolución CREG 174 de 2021, in its article 25 as amended by 101 072 de 2025, recognises surplus up to the amount imported in the period as an energy credit; surplus above that is valued hour by hour. And for every kWh that is netted, the retailer charges: up to 100 kW, the retailing component; between 100 kW and 1 MW, the sum of transmission, distribution, retailing, losses and constraints. In other words, on a plant above 100 kW a kWh returned to the grid as a credit recovers, in essence, the energy-purchase component, not the full unit cost.
A reading rule follows: the more of the consumption happens while the sun is up, the more each kWh from the plant is worth. A company with concentrated daytime consumption comes close to the best case; one with night or weekend consumption does not.
What does not go down with the plant is the fixed component, which is charged per bill and does not depend on consumption; the items unrelated to energy, such as street lighting, waste collection or financing; and, depending on the case, reactive energy. A proposal that promises a percentage of the total bill without having seen this breakdown is oversimplifying.
What to ask for before requesting quotes
With these documents a serious installer can size on data and not on a hunch. Almost all are requested from the retailer or found in its customer portal.
- The bills for the last twelve months, with the kWh of each period and the actual/estimated reading flag.
- The NIU, or user identification number, and the use class under which the premises are classified.
- The voltage level of the connection and, at level 1, who owns the transformer.
- The tariff notice in force for that level, to see the CU and its components.
- The hourly consumption profile, if the meter records it, and any reactive-energy record.
- If industrial: written confirmation that the retailer applies the exemption, or the request filed.
- If unregulated: the supply contract with price, indexation, term and consumption conditions.
How to work out your effective price and how much consumption the plant uses
With the documents above, the calculation is arithmetic. What comes out is not a promise of savings but the reference against which any proposal is measured.
- Add up twelve months of kWh and get the monthly average; mark unusual months and find out what caused them before averaging.
- Take only the value of the energy: consumption times the variable component, plus the levy if it is paid. Leave out the fixed charge, reactive energy, street lighting, waste collection, interest and late-payment charges.
- Divide that value by the kWh of the period: it is the effective price, in pesos per kWh. If an industrial company applies for the exemption, calculate also the price without the levy.
- With the hourly profile, estimate what fraction of the kWh is used during daylight hours, on weekdays and at weekends. That fraction is the share of production that will be self-consumed.
- Multiply the usable kWh per year by the effective price: it is the gross reference saving, before maintenance and before any charge that does not go down.
The mistakes that distort the calculation most
The first is evaluating with a published tariff and not with the one on the bill itself: voltage level and the levy make two similar companies pay different prices per kWh.
The second is assuming the industrial company already has the exemption. The bill is the proof: if an industrial company that meets the requirements sees the levy line, the exemption is not applied, and so it has not been requested or has not been granted.
The third is forgetting that the exemption can change. A project with a payback of ten or fifteen years must withstand the scenario in which the 20% is paid; if it works only with the exemption, it is a fragile project.
The fourth is not looking at reactive energy until after installation. Measuring it beforehand costs little; discovering it on the first bill with the plant running costs an argument with the installer and the retailer.
The fifth is mixing kWh consumed with kWh usable. Large night-time consumption is not like large daytime consumption, and the plant only really offsets the second.
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Sources: Resolución CREG 119 de 2007 (regulated-user tariff formula) (opens in a new tab) · Resolución CREG 015 de 2018 (distribution methodology and voltage levels) (opens in a new tab) · Resolución CREG 101 035 de 2024 (power-factor limits) (opens in a new tab) · Ley 1430 de 2010 (tax-normalisation law; electricity levy for industrial users) (opens in a new tab) · Decreto 2860 de 2013 (industrial users exempt from the electricity levy) (opens in a new tab) · Concepto SSPD 028 de 2026 (levy exemption must be requested by the user) (opens in a new tab) · Draft decree on the electricity levy exemption (July 2026) (opens in a new tab) · Senate news item on the bill to remove the industrial exemption (1 October 2026) (opens in a new tab) · Resolución CREG 131 de 1998 (unregulated user threshold) (opens in a new tab) · Resolución CREG 174 de 2021 (net metering regulation) (opens in a new tab) · Resolución CREG 101 072 de 2025 (amends the net metering regulation) (opens in a new tab) · Decreto 929 de 2023 (energy policy; reactive-energy exemption for small-scale self-generators) (opens in a new tab)
Frequently asked questions
How do I know the voltage level my company is connected at?
The figure should appear on the bill next to the user's details, though under a different name depending on the retailer. If it does not, ask the retailer for it in writing; it will also give you the tariff notice for that level. The classification is that of Resolución CREG 015 de 2018: level 1 below 1 kV, level 2 from 1 to 30 kV, level 3 from 30 to 57.5 kV and level 4 from 57.5 to 220 kV.
Does my industrial company have to pay the 20% levy?
No, since 2012, if its main economic activity is registered in the RUT under codes 011 to 360, 581 or 411 to 439 of Decreto 2860 de 2013 and it has requested the exemption in writing from the retailer, with a RUT issued within the last thirty days and the list of NIU. It is not applied automatically, and the RUT must be renewed every six months. The rule is under review: the Finance Ministry has published draft decrees to redefine who an industrial user is, and there is a bill in the Senate. Check the current status before deciding.
Does solar remove the fixed charge from the bill?
No. The fixed component of the unit cost is expressed in pesos per bill and does not depend on consumption, under Resolución CREG 119 de 2007: the plant reduces the kWh bought, not that charge. Nor do the items the bill collects on behalf of third parties, such as street lighting or waste collection, go down.
Can a solar plant make me pay for reactive energy?
It can change the ratio between reactive and active energy, because it reduces the active energy drawn from the grid in daylight and not the reactive energy the equipment demands. Decreto 929 de 2023 exempts users with small-scale self-generation from renewable sources from reactive-energy charges, but confirm with the retailer how it is applied on the bill. Ask the installer to calculate the effect from the hourly profile before installing.
How many months of bills do I need to evaluate the project?
Twelve, at a minimum. A company's consumption varies with the season, the production calendar and equipment changes; a single month, or three in a row, give a misleading average. If there is a clear change in consumption —a new shift, a new machine— evaluate the later months separately.
I am an unregulated user: does solar make sense?
It can, but the calculation is made against the price you pay under your contract, not against the regulated unit cost. Take the contract to the installer, with price, indexation, term and any minimum-consumption clause, and calculate the effective price with the real price per kWh. If the contract has a minimum consumption, the plant may not save as much as it appears to.
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